Interface Aesthetics Terms and Conditions


Please note cancellation charges apply.
The booking deposit is immediately non-refundable.

Upon full payment, 50% of the course fee is immediately non-refundable if cancellation or any change is made with less than 28 days’ notice.

Bookings which are cancelled less than 28 days prior to the course are 100% non-refundable.

Please provide at least 28 days’ written notice to make any changes to your course date or booking. We require this time frame to make changes as the coordination involves many different components including models, staff and other delegates.

If a course is cancelled by Interface Aesthetics, a full refund will be provided to the delegate. We reserve the right to amend or cancel any training date or location. If this happens, we will endeavour to contact delegates as soon as possible to arrange an alternative date.

We do not accept responsibility for any travel expenses or accommodation costs from delegates.

We reserve the right to cancel course bookings or withdraw delegates from the course that we feel to be disruptive, defamatory or unprofessional.

Bookings made within 28 days of the course

If you book a course within 28 days of its date, you have 24 hours to cancel the course free of charge. Any cancellation after this period is chargeable as per above.

If you move your course to a different day, there might be admin charges but they are discretionary, and you might have to pay a holding fee of £500 to move the course dates.

In the event of a late cancellation due to illness, an administrative fee of £100 will be charged. While we understand unforeseen circumstances may arise, rescheduling to a future course is subject to availability and cannot be guaranteed. We will make reasonable efforts to accommodate the participant in the next available course, but this will be dependent on available space. Please contact our customer support for further assistance regarding rescheduling due to illness.


If the course is more than 28 days from the time of booking – a deposit is required to secure the booking. At 28 days before the course date the remainder of the course fee is required.

If the booking is made within 28 days of the course date, the full course fee is payable at the time of booking.

Privacy Policy – We do not store credit card details, nor do we share customer details with any 3rd parties.

On the Training Day

A certificate of attendance to the course will be issued upon completion.
Interface Aesthetics’ training is recognised and accredited by the leading providers of cosmetic insurance in the UK – delegates will be able to seek insurance with one of these providers upon completion.

Delegates do not need to bring models – you will be provided all model patients for the purposes of delegate training and education.

On Foundation & Advanced training, models will be shared to ensure all delegates get the maximum hands-on experience.

Whilst we endeavour to provide a complete list of models for each training course, we do not guarantee models for every single treatment area and will not be responsible if, due to unforeseen circumstances, there are models absent.

Lunch and refreshments are provided – please inform a member of the team of any dietary requirements or allergies.

Delegates arriving more than 60 minutes late to the start of the course may not be able to participate. This is down to the discretion of the team.

Delegates will have access to an aesthetic trainer via email where they will be able to access training support.

Interface Aesthetics does not organize employment after training – we are a training provider only.

Level 7

Interface Aesthetics is not responsible for the specification of this qualification or any future changes. We may need to make changes to training as required in accordance with this regulated qualification’s specifications (as per the Awarding Organisation).Delegates attending our Supervised Treatment Days are subject to the same cancellation policy as all our training courses. Failure to cancel or reschedule Level 7 Mentorship days with at least 28 days’ notice will result in the delegate losing this training day. In this case, delegates will be charged a £800 (+ VAT) fee for additional training days required to make up the clinical component of the course.

Level 7 Assessments are graded on a pass/fail basis. Delegates can retake failed assessments subject to our resit fees.

Where there is an agreed repayment plan in place, failure to adhere to this may result in the delegate having training suspended until payment is resumed and completed, or completely removed from the course following reasonable attempts by Interface

Aesthetics to resolve this issue. The monies paid are non-refundable upon removal from the course due to failure to adhere to the payment agreement.

Any changes to the payment plan proposed by the delegate after commencement is completely at the discretion of Interface Aesthetics.

Where a repayment plan is in place, the entirety of the course fee must be paid before the Level 7 qualification is given to the delegate.


We ask delegates not to take any photographs or videos during any of our training courses. Before and After photographs that are taken for the purposes of your training portfolio remain the property of Interface Aesthetics and are only for use as part of your training record. These images are not available for delegates to use on their social media or web pages.

Interface Aesthetics may take photos or film on training days – we will ask all delegates to opt into this and any delegate has the right to withhold consent for this.

Model Privacy Policy

Interface Aesthetics reserves the right to ask for a deposit to confirm your appointment. This deposit is only going to be used towards the final price of your treatments. If you do not show up to your appointment, or if you cancel within 48 hours of the training day without a valid reason, we reserve the right to not refund you. If a deposit is not taken for any reason, Interface Aesthetics also reserves the right to reclaim 50% of the treatment price of treatments cancelled within 48 hours of the training day. This can be reclaimed on future treatments should you wish to participate and receive treatment in a subsequent course.

By being model patient at Interface, you confirm the following

  • You are over 18 years of age
  • You are not currently pregnant or breastfeeding
  • You agree that you are not allowed to choose who will treat you. On the day of your treatment, you will be treated by either the tutors, the delegates or by both.
  • You understand that you must complete ALL the our Medical and Consent forms prior to the treatment and declare allergies and specific medical conditions.
  • You understand that we use products from Allergan Pharmaceuticals, and they are
    • Botox® – Botulinum Toxin A
    • Hyaluronic Acid-based Juvederm fillers (Volbella, Volift, Voluma, Volux)
    • Skin Boosters

By being a model patient, you agree that you are part of the learning and development of our Delegates, who are training to become Aesthetics Practitioners. You understand that you must cooperate, be helpful, be understanding and be patient with our staff and delegates. We reserve the right to refuse to treat any patient that behaves inappropriately with our Staff and delegates. You will be treated in a communal room, where privacy cannot be guaranteed.

On some of the training days, we will have a photographer and videographer creating marketing and educational content to our platforms. As a model you may appear in one of a number of ways:

  1. Partially visible, or at a distance as part of a group shot during injecting
  2. Close up where a specific treatment is being filmed or photographed
  3. As part of a testimonial on video or with befores and afters (this will be discussed with individual model patients before and on the day)

If you have any questions on the above, please do not hesitate to contact before your appointment day to discuss.

Results and Follow Up

Interface Aesthetics is proud to deliver top service to both delegates and model patients. Prior to the treatment, you will have a consultation with the delegates and their Trainers, where they will talk to you about the treatment you want to have done, the reasons you want to have this treatment, your expectations and the results that can be achieved, including complications, risks and side effects of the treatment.  Any injectable treatment has its risks and side effects and that will be explained to you verbally. You will also have to sign specific consent forms for the treatment you chose.

Interface Aesthetics cannot guarantee results. We will manage expectations, provide advice on the amount of product and prices. You will have a cool down time to think about the treatment and decide if you want to have the treatment or if you change your mind and decide to not have the treatment.

Reviews and Follow ups:

With regards to follow up visits:

  • If you need to return for a follow up or additional treatment – please contact us and we will schedule your appointment to the next available course date. Courses usually occur on a monthly basis, however at times the interval between these may be larger, meaning the ability for any ‘top up’ treatment or otherwise is removed. In any case, any additional assessment or treatment time, or indeed product used, after the initial treatment, is completely at the discretion of Interface Aesthetics. We will assess each situation individually.
  • If you have an emergency and need to see us urgently after the treatment, please contact us straight away and we will arrange for you to see or speak to a clinician.
  • By being a patient model, you understand that you cannot contact the Trainers privately for follow up appointments (unless it is an emergency). This must be done through our normal booking system with the person who booked you for your appointment.

By being a Model Patient, you understand that price of your treatment is a reflection of the quantity of product used and you will be fully informed of our prices before the treatment. Should you wish to dissolve any product as a consequence of you not liking the result of treatment, you will not be eligible for a refund.

We use standard doses/units in all the treatments. In some cases, there might be a need to use more products – according to each individual – everyone is different. We have a policy that if you need a botulinum toxin top up, this should be arranged between 2 and 4 weeks after your initial treatment, and it will be arranged for the next available training date. Standard top up doses/units will be applied then. Arranging this within the remit of the training days is completely the Discretion of Interface Aesthetics and based on availability.

Interface Aesthetics cannot guarantee results. We cannot guarantee that any treatments’ results will meet your expectations either. Results may vary from person to person, different individuals may experience different results and reactions from a treatments.

Botulinum Toxin treatments and top ups

Please note that we are restricted on the amount of units of toxin we can use. Due to the nature of a model appointment, we will follow the standard doses. Interface Aesthetics reserves the right to refuse to treat patients that we believe that the treatment is not in Patient’s best interest. We will always prioritise safety and will only treat if we understand that the treatment is in the patient’s best interest. If a top up is needed, we aim to provide this free of charge in the next available course event. We reserve the right to refuse to provide top up treatments after 6 weeks of the initial toxin treatment.

Dermal Fillers treatments

Interface Aesthetics reserves the right to refuse to treat patients depending on the results they want to achieve and depending on their expectations. We will always prioritise safety and will only treat if we understand that the treatment is in the patient’s best interest.

If you are booked in for dermal fillers treatments, as model patient, We will offer a full consultation to discuss your motivations, goals and expectations. Our Trainers will agree with you on a treatment plan with you. They will also discuss and agree product quantity and prices.

With dermal fillers, if you are not satisfied with the result of the treatment, we offer the possibility to dissolve the product with Hyaluronidase– it is within our discretion to charge £50 to dissolve any product that has been injected with no complications.

If you are not satisfied with the result due to wanting to see a greater, or more pronounced effect, it is possible that more product is needed. If this is the case, we will book you in for a review and offer advice. Interface Aesthetics will charge for any new treatment conducted. Interface Aesthetics does not offer refunds for treatments. A specific outcome can never be guaranteed.

If you have been treated before and did not get the results you wanted, please make sure you discuss this in your consultation and declare on your patient form.

We reserve the right to decline to see any patient for any reason. Importantly, we reserve the right to not treat any patient should the Trainers/Delegates decide that the treatment is not going to be beneficial for the patient wellbeing and mental health. Our clinicians can signpost patients to support to assist with any traumatic past issues prior to accepting to treat them.

Interface Aesthetics will not treat any patient that has already had treatment with another practitioner (not treated by Interface) and wants to fix/correct/improve the results achieved. In this case, we recommend that this patient should seek the practitioner that treated them in the first place or seek the standard (private) services of a practitioner.

We welcome your feedback and we are always interested in improving the service we provide.

Interface Aesthetics Training.

Contact: for more details or any questions.